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Call Center Software

Access the industry's most advanced and flexible call center software with CallOrca, featuring a remarkable 99.5% uptime for unmatched efficiency.

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Trusted by 4000+ companies

Why Choose CallOrca?

Businesses worldwide are turning to VoIP call center solutions like CallOrca to enhance their contact center services. Here's why:

Feature-Rich Software

Experience the ultimate in call center software with CallOrca, offering sophisticated features like call routing, conferencing, CRM integrations, automated SMS, and more.

Transparent Pricing

Benefit from clear and straightforward pricing, free of hidden charges and complex tiers.

Reliable Support

Enjoy seamless setup and responsive support, backed by our expert team. Experience stress-free onboarding and rapid assistance for any queries.

Deliver 5-Star Experiences

Quickly set up CallOrca's call center software for seamless collaboration and monitoring, accessible anytime, anywhere.

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IVR

Interactive Voice Responses guide callers to the appropriate department, enhancing call routing based on caller input and reducing average call times.

Skill-Based Call Routing

Automatically route calls to the most suitable teams, agents, or departments, ensuring better resolutions and heightened customer satisfaction.

Call Monitoring

Enable call center managers to listen in on calls in real-time, providing immediate feedback. Features include whisper, barge, and call recording for improved agent coaching.

Set Up in Less Than 3 Minutes

From number acquisition to making your first call, setting up your virtual phone system with CallOrca takes just 3 minutes.

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Advantages of Cloud-Based Call Center Software

CallOrca's powerful and feature-rich VoIP call center software is the ideal solution for all your business communication needs.

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Auto-Dialer

Automate the dialing process for outbound calls, saving agents time and reducing manual dialing errors.

Dashboards & Analytics

Access real-time dashboards to monitor team and individual agent performance. Generate reports on key performance indicators like agent efficiency, conversion rates, and average call duration.

Automatic Call Distribution

Utilize CallOrca’s Automatic Call Distribution (ACD) to intelligently route calls to the best-suited agents.

The Ultimate Call Center Software Solution

Empower your team with essential tools and enhance communication and productivity through CallOrca's unified Call Center Software dashboard.

International Phone Numbers
Bulk SMS/MMS
Call Center Analytics
Forward To Voicemail
Toll-Free Numbers
Appointment Scheduler
Call Monitoring
Office Hours
Record Calls
Auto Dialer
Call Whispering
Caller Id
Virtual Call Center
Predictive Dialer
Share Phone Number
Call Queues
Forward To Your Phone

Hear From Our Customers

OrcaCall went an extra mile and suggested a perfect solution. As of now, all of our numbers are clean and have the highest attestation score.